Policies to Ride
This section describes our rules and regulations you must adhere to in order to ride a Segway.
- Must be at least 14 years old. Guardian must also ride along with those under 18.
- Must weigh between 100 and 260 pounds.
- Must be capable of climbing a flight of stairs unassisted.
- Must wear closed-toe flat shoes and provided helmet. You may bring your own helmet.
- May not be pregnant.
- We have 10 units available for riders. Big groups can work on the Riverfront tours. Rental of additional units is possible but incurs extra cost.
- Minimum of 4 riders may be required before a tour goes forward.
- Riders are responsible for any damage to Segway.
Rain Policy
Tours will be run in light rain. Please dress appropriately. In the case of severe weather, tours will be rescheduled for another time or day. Detroit Segway will make the decision to postpone one hour before tour time. We’ll call the phone number provided during registration.
If you do not hear from Detroit Segway the tour will go forward at the appointed time. Weather may not be the same where you are. Tickets will not be refunded if you do not show.
Refund Policy
No refunds will be given unless a tour is cancelled by Detroit Segway. Please consider the weather, temperature and other engagements when booking. If you are unsure about your ability to ride, please call for a test drive prior to booking.
